Question 1

Do you store my files?

Accepted Answer

No. Processing happens in server memory, and the output file is kept for exactly one hour so you can download it, then permanently deleted along with its link.

Question 2

What makes your translation different?

Accepted Answer

We do not extract text onto a blank page. We read every text block with its coordinates, translate whole paragraphs so terminology stays consistent, then write it back in the same position with the right font for the language direction.

Question 3

Do you handle scanned documents?

Accepted Answer

Yes. OCR turns the image into searchable text inside the same file, and from there it can be translated like any text document.

Question 4

What is the maximum file size?

Accepted Answer

Fifty megabytes per file on the free plan. Paid plans raise the limit, and larger documents are processed in batches.

Question 5

Do I need an account?

Accepted Answer

Not for the structural tools. An account tracks your quota and document history and raises translation limits.

Question 6

Can you invoice a company?

Accepted Answer

Yes — the Business plan includes a formal invoice, local payment methods and dedicated support. Contact us and we will prepare a quote.